Jac in a Box will soon look different. We are updating to the latest version of Bigcommerce giving a smoother customer experience especially for mobile devices.
Blog
Payment Issues
Hi, there was a temporary problem with our Sage payment gateway. All is now working correctly and hopefully all customer issues are now resolved. Apologies to any customers affectedMartin
Free gift
Free gift with all orders over £25! Get this fun Mini Basketball set free - just add it to your basket and use code BASKETBALLhttps://jacinabox.co.uk/mini-basketball-with-pvc-ball/
PayPal Issues
Hi, we use Bigcommerce to power our site. Over the weekend their intergration with PayPal developed a problem leading to customers been unable to pay. All is now repaired and PayPal along with Sage and Amazon Pay are all working as normal
False discount codes
Hi, we have been contacted by a customer trying to use discount codes from "discountonline". We do not offer any discounts as we keep the prices low all the time and anyone who claims to offer them is doing so without our permission.
Christmas Shipping Dates
Hi, all are goods shown are in stock. Last shipping date for UK mainland free shipping is the 20th so all orders placed on the 19th will get to you by the big day. On the 20th and early on the 21st you can order using the Expedited option for next day delivery.Please think about [...]
Card Processing Issues
Apologies to anyone who has had issues with our credit card payments. A new (beta) checkout page caused all card payments to fail. This is now working but please report any issues to customner service.
Playmobil 5492 Christmas Advent Calendar Unicorn Fairyland
A little unseasonal but we have low prices on the popular Playmobil 5492 Christmas Advent Calendar Unicorn Fairyland - not many left
European Shipping
Hi, we've enabled shipping to all EU countries. It's all DPD shipping and delivered in 2-3 days. It's a little pricy in some countries but the price is per order so you can send as many items as you like.
New Jacinabox site
Our old site was getting a little rusty so we've transferred to this all new Bigcommerce platform. It's not perfect yet so if you have a problem please let us know at sales@jacinabox.co.uk . Unfortunately all our old customers will have to start new accounts- we'll try and get some offers out to you soon [...]